Customer service +31 (0)43 855 21 86

Privacy statement

Privacy statement Sketch

Your privacy is of great importance to Sketch. That is why we process your personal data with the greatest possible care and in accordance with the requirements of the General Data Protection Regulation (GDPR). We do not provide personal data to third parties without your permission. This privacy statement was last amended on April 16, 2022.

Orders

We use the following data to process orders:

  • Name and address
  • Telephone number
  • Billing address
  • E-mail address
  • Payment details

Newsletter

We have a newsletter to inform interested parties about our products. Your e-mail address will only be added to the list of subscribers with your explicit consent. Each newsletter contains a link to unsubscribe from our newsletter.

Registration

You can register in advance for certain functions of our services, using your personal Sketch account. After your registration, we will save your username and the personal data you have provided so that you do not have to re-enter them each time you visit our website, to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us. We will not provide the data linked to your username to third parties, unless this is necessary for the execution of the agreement you have concluded with us or if this is required by law. In case of suspected fraud or misuse of our website, we may hand over personal data to the competent authorities. To register on our website we need the following information:

  • Name and address
  • Telephone number
  • E-mail address

Cookies

In order to provide you with the best possible service, we may use cookies. Cookies are small text files that can be read by a web server in the domain that placed the cookie on your hard drive. Cookies are used to store your preferences and settings.

Google Analytics

We use Google Analytics to compile analyses, such as how often users visit our website and which pages they visit. Google Analytics collects the IP address assigned to you on the date you visit the website. We only use the information we get from Google Analytics to maintain and improve the technical performance of our website. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Social media buttons

Social media buttons are included on our website. These buttons are used by the providers of these services to collect your personal data.

Third party websites

This statement does not apply to third-party websites that are linked to this website. We cannot guarantee that these third parties will handle your personal data in a safe and careful manner. We recommend that you read the privacy statements of these websites before using these websites.

Security

Security of personal data is of great importance to us. We take security measures to reduce misuse of and unauthorized access to personal data.

Your rights

You have the right at all times to inspect, rectify or delete the personal data we hold about you. Please contact us to provide you with your personal information.

You have the right to delete all personal data processed by us at any time, except in the following situations:

  • You have an ongoing case with our customer service
  • You have an open order that has not yet been shipped or has not been shipped
  • You have an outstanding debt with us, regardless of the payment method
  • If you are suspected or have abused our services in the past four years
  • If you have made a purchase, we will retain the necessary personal information in connection with your transaction for accounting obligations.

To file a complaint

If you have a complaint about the processing of your personal data, please contact us directly. We hope to find a solution together. You have the right at all times to file a complaint with the Dutch Data Protection Authority. This is the supervisory authority in the field of privacy protection.

Contact details

Sketch
Bredestraat 2A
6211HC Maastricht
The Netherlands

[email protected] 
+31(0)43 855 21 86

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